Who we are
Cunto Eat is operated by [COMPANY NAME], registered in [REGISTRATION DETAILS], [ADDRESS], Hargeisa, Somaliland. It connects customers with independent restaurants, shops and couriers.
Our role
We run the platform. Merchants are responsible for products, prices, food safety and licences. Couriers are responsible for safe and lawful delivery.
Accounts
Provide accurate information and keep sign-in details confidential. Users must be at least [18]. We may suspend accounts that break these terms.
Ordering and prices
Merchants supply menus and prices. Fees and times are estimates. Prices are in [CURRENCY]. A merchant may reject or cancel an order, and the customer is not charged.
Payment
Payment is cash on delivery. The customer pays the full amount, including delivery fees, to the driver on delivery.
Delivery
Provide an accurate address and phone number. If no one receives the order, it may be returned and charged.
Cancellations and refunds
You may cancel before merchant acceptance. After that, cancellation is at the merchant's discretion. Report missing or wrong items within [TIME LIMIT] at [CONTACT]. There is no refund for change of mind after food is prepared.
Conduct
No unlawful use, fraud, harassment, misuse of driver or user contact details, scraping, or infringing content is permitted.
Merchant listings
Only businesses that agreed are shown as partners. Any business can request removal and it will be removed promptly.
Intellectual property
The platform belongs to [COMPANY NAME]. Personal, non-commercial use only.
Liability
To the extent the law allows, we have no liability for merchant or driver conduct except where a legal duty exists. The liability cap is [AMOUNT] or the order value, whichever is lower. Nothing excludes liability that cannot legally be excluded.
Availability and changes
We do not guarantee uninterrupted service. These terms may change, with notice in the app for material changes.
Governing law and disputes
These terms are governed by the laws of [the Republic of Somaliland, to be confirmed by a lawyer]. Disputes go to [CONTACT] first, then [COURT OR ARBITRATION FORUM].